At Tali Devices, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, we offer the following return and refund policy:
Returns
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You may request a return within 7 days of receiving your order.
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Products must be returned in their original condition, unused, and with all packaging and accessories included.
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To initiate a return, please contact us at [email protected] with your order details.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days after the returned item is received.
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Refunds will be issued through the same payment method originally used at the time of purchase (where applicable).
Non-Returnable Items
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Items that are damaged due to misuse, not in their original condition, or missing parts not caused by our error are not eligible for return.
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Certain hygiene-sensitive or perishable products may not be returnable for safety reasons.
Exchanges
If you received a defective or incorrect item, please notify us within 3 days of delivery at [email protected]. We will arrange for a replacement at no additional cost.